What is server-side tracking and how does it work?

3 February 2023 by

Illustration von Servern auf einer Datenplattform

Introduction

In digital marketing, understanding user behaviour is essential for optimising campaigns and strategies. Server-side tracking is a powerful technology that can help marketers gain exactly this insight. In this blog post, we look at how server-side tracking works, what advantages it has over client-side tracking, and what data protection concerns it raises.

Data protection concerns

In a data-driven world, data protection is a crucial concern for businesses and consumers alike. When you implement server-side tracking, it is essential to respect users’ privacy and comply with the applicable data protection laws.
Server-side tracking makes it easier to protect the data you collect, because it is stored directly on the server rather than on users’ devices. Privacy is further safeguarded by using encrypted connections and storing data only for as long as the law requires.

How does server-side tracking work?

Server-side tracking is based on collecting and analysing server logs. Server logs are files that automatically record information about every visit to a website. This includes IP addresses, browser types, time spent on the site and other relevant data.
When a user visits a website, their browser sends a request to the server that hosts the site. The server processes the request, sends back the requested data and records information about the visit in its server logs. These logs can later be analysed to gain valuable insight into user behaviour.
Server logs can be analysed in different ways. There is dedicated software and there are tools that help process and visualise the information in the logs. These tools reveal trends and patterns in user behaviour, which in turn provide valuable insights for optimising marketing strategies and website design.

The benefits of server-side tracking

Server-side tracking has several advantages over client-side tracking:

  1. Better data security: Because the data is stored directly on the server, it is better protected against data theft and other threats. This is especially important at a time when data breaches are becoming more and more common.
  2. More accurate data: Server-side tracking captures more accurate data because it is less prone to the problems that can affect client-side tracking, such as browsers or users blocking tracking cookies.
  3. No dependence on JavaScript: Because server-side tracking is based on server logs, it does not rely on JavaScript the way many client-side tracking solutions do. It therefore also works for users who have disabled JavaScript in their browsers.
  4. Resistance to ad blockers: Server-side tracking is less vulnerable to ad blockers and privacy tools designed to block client-side tracking. This means user behaviour can be captured more accurately, even when users rely on such tools.
  5. Better performance: Because server-side tracking needs no extra scripts or resources on the client side, it can help improve website performance. This can have a positive effect on user experience and conversion rates.

A plus for SEO (search engine optimisation) too

Server-side tracking can help reduce a website’s loading times, because less JavaScript code runs on the client side. Faster loading times lead to a better user experience and can have a positive effect on your SEO ranking.

Conclusion

Overall, server-side tracking is a powerful alternative to client-side tracking, especially when it comes to data security, accuracy and independence from JavaScript. However, it is important to take data protection concerns into account and make sure that all data collected is protected and used in line with the applicable laws and best practice.
If you work in marketing and are looking for ways to understand user behaviour better and optimise your strategies, server-side tracking could be the answer.

You can find more information about our server-side tracking services on this page.

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